We’re Live…The Provincial Dictation/Transcription System (M*Modal Fluency for Transcription) Went Live in Our Region on June 26, 2017

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We’re Live…The Provincial Dictation/Transcription System (M*Modal Fluency for Transcription) Went Live in Our Region on June 26, 2017

26-Jul-2017

The transition went well and the uptake by physicians has been excellent, given the many changes they have adjusted  to, including, dictator ID #s, site location #s, worktype #s. The transcriptionists (MTs) have also transitioned well and are working hard to adapt to their new world.

Given all this change, there are currently many dictated reports being held in a queue to address errors/corrections within the document.  There are many reasons why documents end up in this queue.  Some can be alleviated with help from physicians.  As such, we request the following assistance when you are doing your dictation:

  • Please refer to the dictation card to provide guidance for correct site and worktype #s. If you require a wallet card, they can be obtained from the HIMS (Health Records) Department.
  • Please start your dictation with MRN, patient name and date of service so we can ensure the report is attached to the right patient and the right visit within SCM.
  • Only use worktype 2 (consult) for Emergency and Inpatient visits. For Outpatient visits, please use worktype 7 (this affects routing of the documents).
  • Residents and Clerks – please ensure you indicate WHO you are dictating for.
  • When noting carbon copies, please state the physician initials, speciality and city. There are multiple physicians in the province with same last name and first initial and we want to ensure we are sending the report to the correct location where follow up patient care will occur.
  • For operative reports, if you require procedure start and end times to populate into your reports, these must be dictated (provincial transcriptionists do not have access to any source to obtain this information).

Your assistance with regard to the above would be much appreciated.

If you are having any technical difficulties, please call the IT Support Desk at (306) 766-7979.  For any report corrections, please send them to the HIMS Department as per usual.  If you have further questions or concerns, please feel free to contact, Cathy Makie – HIMS Director at (306) 766-4405 or cathy.makie@rqhealth.ca.