Senior Medical Leaders/Practitioner Staff Affairs Review

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Senior Medical Leaders/Practitioner Staff Affairs Review

25-Jan-2017

As the Region continues to look for opportunities to support our leaders, physicians and staff, we know that conducting regular organizational reviews is one way to ensure that structure and resources are aligned to support your work.

Recent department head changes and staff changes in Practitioner Staff Affairs (PSA) have highlighted the opportunity to review the physician support structures consisting of the Senior Medical Leaders (SML – formerly the Senior Medical Office) and PSA.  The review builds upon work from 2013 that informed the current SML structure and will provide an opportunity to ensure the functions, structure, roles and responsibilities of the SML and PSA continue to meet the needs of physicians and the region.      

The review is overseen by a steering committee consisting of Keith Dewar, Dr. David McCutcheon, Dr. George Carson, and Dr. Gill White.  Consultants Mark Lazurko and Dr. William Hnydyk have been engaged to conduct the review which takes place between December 5, 2016 and February 28, 2017.  A final report will be delivered at the end of February which will include recommendations for SML-PSA functions, structures and roles and responsibilities. 

To date, the Current State Report has been completed that describes the SML-PSA organization and processes associated with recruitment and privileging, contracts and payments, complaints, physician leadership and performance reviews.  Over 35 interviews were conducted including SML, PSA staff, Department Heads, RMA representatives and RQHR Senior Leadership.  70 + documents were reviewed and data from the complaints, contracts, recruitment and medical staff appointment databases were analyzed.  

A survey of physicians is now underway that will assess RQHR Medical Staff experiences with services provided by PSA and support provided by Senior Medical Leadership and will inform the opportunities to improve the efficiency and effectiveness of SML-PSA functions.   Requests to participate in the on-line survey were sent out on January 23rd and we ask for your response by January 31, 2017.  We value your input into the review and ask for your cooperation to take the time to complete this survey. 

Results of the review will be shared following the receipt of the final report at the end of February. 

If you have any questions, please do not hesitate to contact one of the steering committee members.