Physician Call Schedules (RPIW #100) – November Update

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Physician Call Schedules (RPIW #100) – November Update


Standardized monthly templates for Physician On-Call Schedules have now been established and distributed. Most areas have already started to utilize these new templates and post them to the RQHR Intranet site monthly. There has been a good deal of positive feedback regarding this.

By December 1, 2016, the RGH Switchboard will also be building and posting to the Intranet the daily Physician On-Call List. End users within our organizations will be viewing these call lists on the Intranet in order to obtain on-call contact information. The contact number that you have provided to the creator of your on call schedule will be posted on the monthly and daily on-call lists. Thank-you for providing reliable and current contact information for times when you are on-call.

The new process for communicating updates and changes to on-call schedules will be taking effect very soon. Please note that the process of generating your call schedules with the clinical physician and administrative support staff will remain the same – however by January 1, 2017, once a call schedule has been generated, all further changes and updates will be communicated through Switchboard. Switchboard will at that time be responsible for updating the monthly and daily on-call lists on the Intranet in real time.

A more streamlined process will eliminate defects and waste, and provide ease and consistency for all stakeholders.

Thank-you for your engagement in these improvements.