Palliative Care: Improving Lives One Innovation at a Time

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Palliative Care: Improving Lives One Innovation at a Time

20-Sep-2017

Learn more about recent improvements to Palliative Care Services which are expected to improve patient care and make family physician and nurse practitioner roles more meaningful.

Palliative Care is a specialized practice with a highly skilled and dedicated team. Their role is to make sure everyone matters until the end of their life and to help them live meaningful lives until they die. The quote above from Dame Cicely Saunders sums up the beliefs of the Palliative Care Services Program in the RQHR.

The Palliative Care Services team is constantly changing and innovating to improve the services that they can offer to their patients and families. Over the past number of months, the Palliative Care Services team has made changes that will improve patient care and make family physician and nurse practitioner roles in patient care more meaningful. Here are changes to Palliative Care Services that impact you and your patient care:

  1. Palliative Nurse Coordinators are now available 7 days a week from 0800 to 1630. They can easily be reached by calling Palliative Coordination at their new central line (306) 766-2101.

  2. There are now five Palliative Community Nurses working 7 days a week from 0800 to 1630.

  3. In June 2017, Palliative Care Services implemented a Nurse Call Handler System which ensures that our patients are always able to contact the nurse providing their daily care.  Providing our patients with one central number and an option menu to direct their call to their nurse working in their area has eliminated patients and families not being able to contact their nurse or the nurse on call after hours. This number is (306) 766-2020.

  4. We would like to welcome Dr. Andrew Houmphan, Dr. Lise Morin, and Barb Troy Hebert (NP) to the PCU rotation. Additionally, we'd like to welcome Tammy Thompson, the newest PCS Program Manager. 

Last but not least, we would like to tell you about two services that will be added to the Palliative Care family in the near future.  Over the next few months our team will be working to implement new Palliative Care Community Services and Palliative Physician Consultation services. Keep your eye on The Physician for more updates as we progress.
 
In the meantime, please contact Patricia Engel, Director of Palliative Care Services.