CEO Weekly Updates - May 2018

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CEO Weekly Updates - May 2018

30-May-2018

CEO Message May 2: SHA in third phase of organizational transition, says CEO

Engaging with partners in health care transformation allows us to benefit from their wisdom and experiences and understand the complexities of health care through a different perspective. As part of our journey to transform health care in our province and advance a culture of patient and family-centred care, the Saskatchewan Health Authority (SHA) is dedicated to co-designing a system and structure with patients, families, children, Elders, practitioners, volunteers and visionaries who experience, first-hand, the care we provide.

As we progress through the third stage of organizational transition, it's important that each us can envision ourselves in the organization's future design. An SHA leadership structure has been created and shared on the intranet to reflect the organization's current out-of-scope organizational structure. We are committed to sharing future organizational charts with you, as they are developed.

Initiatives are currently underway to integrate the Physician Recruitment Agency of Saskatchewan (PRAS) and Saskatchewan Association of Health Organizations (SAHO) into the SHA. We are working very closely with these organizations to ensure a smooth transition, which could take place as early as summer 2018 for PRAS and spring 2019 for SAHO. Both partners remain committed to their program priorities and our collective goal is to have employees feel supported and welcomed into the SHA.

We continue to work with eHealth on consolidating Saskatchewan's health system information technology areas into a single, provincial service. As we evolve our organizational structure, and the infrastructure that supports it, it is exciting to know how much possibility lies in front of us. What we can achieve together is far greater than anything we can do alone and I am proud to be a part of this journey with each of you.

You can access these weekly updates on the Transition page of the intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and reminds us of our accomplishments over the past several months.

If you have any questions, feedback or ideas, please email ceo@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

This was reproduced from an email distributed May 2

CEO Message May 9: Information gathering continues to improve security services

Saskatchewan is the third province to embrace a provincial health system in Canada. The formation of Alberta Health Services in April 2009 was the first and the Nova Scotia Health Authority in April 2015 was the second. While the transition to a single system has not always been easy, it is proving to be an effective model to bring positive transformational change to Canadian health care.

By working together as one provincial health system, we have been given the tremendous privilege as health care professionals to place patients at the heart of everything we do. Our new medical governance structure further ensures our physicians and nurses play an active role in all levels of transforming our current system into one that is more integrated, efficient and patient-centred.

While there are often times of uncertainty during an organizational transformation, we are learning from the experiences of our provincial health system colleagues and are committed to creating an organization that will improve systems and processes so employees and physicians can focus on what they do best, which is patient care and support.

Over the past week our partners from across the health system, along with our employees and physicians, have been participating in a number of focus group sessions throughout the province regarding security in our workplace. Our consultant has been holding these sessions to gather feedback about our current security services and identify opportunities for our security's future state.

Patient and family advisors, Elders and representatives from the Indigenous and Métis communities, RCMP, City Police, security staff, volunteers, staff from across the system and physicians have all been participating in the focus groups with a shared goal of improving safety in the workplace by implementing leading practices in security services.

We are eager to learn about areas where we can develop and make improvements to create a safe and secure environment for all. I encourage each of you to take a moment to complete the security survey that will be emailed to you, as it will help frame the future security services for our organization.

You can access these weekly updates on the Transition page of the intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and reminds us of our accomplishments over the past several months.

If you have any questions, feedback or ideas, please email ceo@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

This was reproduced from an email distributed May 9

CEO Message May 16: Feedback on organizational structure is welcome, says CEO

The Saskatchewan Advisory Panel on Health System Structure introduced a vision for the Saskatchewan Health Authority when we first began our journey.

"One provincial health authority that is focused on better coordination of health services across the province will ensure patients receive high quality, timely health care, regardless of where they live in Saskatchewan."

This vision allows us to remain focused on the provincial health plan's four enduring goals of Better Health, Better Care, Better Value and Better Teams.

We are still very much in transition, so this is a bit of an unusual year for our strategic and operational planning processes. Please be patient with us. As we evolve in our new organization, your engagement co-designing our health system and helping define the values that inform our everyday work will be critical. Patient, family, staff and provider involvement in this process will begin to occur more formally in the coming months, with our commitment that this engagement will continue on an ongoing basis.

Together, I know we can create better care and experiences for our patients. As one organization, we can also work with patients, families, physicians, health care providers, communities and partners to develop patient-centred values and a mission that allows us to move forward on system-wide initiatives that strengthen our skills, knowledge and aptitudes to improve health outcomes.

Though our organization is experiencing tremendous change, what you will see in the coming months should be familiar and offer a sense of operational stability as we further develop our governance and organizational structure. We welcome your feedback at all stages throughout this process and I encourage everyone to share with us your thoughts or questions.

One of the places we would value your immediate feedback is through our Security Services Review survey. Security is our shared responsibility and your participation in this survey will help us to better understand the current state of your work environment as it relates to security, emergency preparedness and workplace violence. The survey is available starting today and will be live until the end of May.

You can access these weekly updates on the Transition page of the intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and reminds us of our accomplishments over the past several months.

If you have any questions, feedback or ideas, please email ceo@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

This was reproduced from an email distributed May 16

CEO Message May 23: System based on co-design will strengthen primary health care, says CEO

Primary health care services offered by physicians, nurses, pharmacists, physical therapists, counselors, dietitians, staff and other health care providers are often people's first point of contact with our provincial health system. These services are more than just the direct provision of care for a specific ailment. The treatment and interactions at this first point of contact can often be the key to unlocking a healthier life for the individuals seeking care and a way of lessening the burden on our acute care facilities.

One of the goals of improving primary health care in Saskatchewan is to have services delivered by a team of health professionals, with a physician as a key team member. Team-based primary health care allows all team members to work to the top of their scope of practice and increases patient access to better coordinated and expanded services.

As patients, providers, administrators, community leaders and other partners, we will need to co-design a system that strengthens primary care in Saskatchewan. Our aim is to build a primary health care system that is sustainable, enhances the lives of the people we serve and improves health outcomes in all communities, regardless of whether these communities are in urban, rural or northern Saskatchewan.

Developing more advanced team-based care both in hospitals and in the community is something the SHA is implementing throughout the province. An example of this is the development of a Community Health Centre in Market Mall in Saskatoon, as part of the Government of Saskatchewan's Connected Care strategy. This initiative focuses on providing safe, seamless care for patients as they move from one care setting to another, ensuring that patients receive care in the setting that best matches their needs.

This Community Health Centre will serve the Nutana Suburban Centre (SC) neighbourhood and beyond in Saskatoon, providing intermediate care for older adults with complex needs, with the aim to keep residents healthy and independent so that they do not have to access care in hospital unless needed. The Community Health Centre is scheduled to open in fall 2018.

The goal of the Connected Care strategy is to improve access to community health services and primary health care for patients who are best served in a home or community setting. Hospital and community-based teams in Regina, Lloydminster and North Battleford, for example, are implementing Connected Care principles at their sites.

Soon, more people across Saskatchewan will receive care in health centres or in their homes. They will have better access to a physician or other members of the care team, and will avoid unnecessary trips to the Emergency Department. Patients leaving the hospital will also be better supported by these community-based teams. This kind of transformation will be a multi-year journey, but the results will be worth the effort.

You can access these weekly updates on the Transition page of the intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and reminds us of our accomplishments over the past several months.

If you have any questions, feedback or ideas, please email ceo@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

This was reproduced from an email distributed May 23