CEO Weekly Updates - March 2018

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CEO Weekly Updates - March 2018

20-Mar-2018

See inside for compilation of March's messages.

Transition Update - February 28, 2018

The second phase of transition to fully develop the Saskatchewan Health Authority's (SHA) out-of-scope senior leadership organizational structure is still ongoing. I am proud of the progress that’s been made and wanted to express my gratitude to the Executive Leadership Team (ELT) and Human Resource department for their dedication and support.

With that, I am very pleased to announce and welcome the second round of successful Executive Directors who will join a variety of portfolios in our organization that include ​Infrastructure, Information & SupportIntegrated Northern HealthIntegrated Rural Health and Provincial Programs. I would also like to inform you that the Senior Medical Health Officer position has now been posted for competition. As we work together to build a fully integrated senior leadership structure that can support the delivery of high quality, timely health care across Saskatchewan, please watch for more names to be announced on the Leadership and Structure page in the coming weeks.

I can also report on an early development in the third phase of the out-of-scope transition process. Director level positions in the areas of Governance and Policy and Community Engagement and Communications will be posted in the coming days. Recruitment for all other Director level positions will be on hold until the other portfolio’s Executive Directors are in place and able to determine the needs of their teams. Please watch for the job descriptions to be posted on the Intranet, and for the positions to be posted for competition on Gateway Online, Gateway Online (RQHR) and the Health Careers in Saskatchewan website.

Committees of the Board are beginning to meet to develop their terms of reference and work plans for the 2018/19 fiscal year. Currently these committees include Governance and Human Resources, Quality and Safety, Audit, Finance and Risk and the Board Practitioner Hearing Committee. A Practitioner Liaison Committee is also being developed. The Board is meeting today to review its 2018/19 work plan and receive reports from the Committees of the Board.

While these transition activities are integral to our organization, so are the relationships we share with the communities we serve. Maintaining local connections is a priority for the SHA and we continue to engage with key stakeholders, health providers and community groups throughout Saskatchewan’s health system. Next week I will be presenting to the Saskatchewan Chamber of Commerce on the multi-year journey we are on to transform health care for the people of Saskatchewan. It is these types of engagement opportunities that allow us to share our accomplishments and, in particular, the great work you are doing every day to improve patient care. If there are any community groups or organizations that you would like our senior leaders to learn more about, I encourage you to share their information with me through the email address below.

Please remember that you can access these transition progress highlights on the weekly updates page of the Intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and remind us of the accomplishments we have shared in our journey ahead.

If you have any questions, feedback about this process or engagement opportunities you wish to share, please feel free to email info@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

Transition Update - March 7, 2018

A few weeks ago I used this message to highlight the need for us to re-affirm our commitment to cultural respect and responsiveness. As follow up to that message, we have developed a Cultural Safety document that is now available on the intranet.

As health care providers, you strive every day to create a safe and welcoming environment for patients and families in all our health care facilities. We need to do more to support you in that effort. I am hopeful the Cultural Safety document will be a valuable resource by providing some guidance on what to do if you encounter disrespectful and intolerant behaviour in one of our facilities. I know we need to do more, so please feel free to provide feedback on this document and other initiatives we can take to ensure our health care facilities and services are inclusive and welcoming for all.

The second phase of transition to fully develop the Saskatchewan Health Authority's (SHA) out-of-scope senior leadership organizational structure continues. Today I am pleased to announce and welcome nine new Executive Directors announced in Integrated Rural HealthInfrastructure, Information & SupportQuality, Safety and Strategy and Chief Medical Office. These announcements today complete this next level of recruitment and hiring for the Infrastructure, Information and Support and Integrated Rural Health portfolios. Watch for more names to be announced from other portfolios on the Leadership and Structure page in the coming weeks.

Director level positions in the areas of Governance and Policy and Community Engagement and Communications have been posted for competition on Gateway Online, Gateway Online (RQHR) and the Health Careers in Saskatchewan website.

To support our new structure as a single entity we are entering a stage of change in the way we utilize social media to communicate with the public that we serve. On March 9, many of the social media accounts serving former health region boundaries will be discontinued in favour of new Saskatchewan Health Authority (SHA) accounts. New SHA accounts have been created on Facebook, Twitter, YouTube and LinkedIn and should be followed in place of former region-based accounts.

You can access these transition progress highlights on the weekly updates page of the Intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and remind us of the accomplishments we have shared in our journey ahead.

If you have any questions, feedback or ideas about this process, please feel free to email info@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority

Transition Update - March 14, 2018

We have reached the 100-day mark in our shared journey to redefine how Saskatchewan residents receive health care services as part of one new organization – the Saskatchewan Health Authority (SHA). We are now the biggest employer in Saskatchewan’s history and the second largest health system in Canada. As a provincial health authority we have been given the unique opportunity to transform health care for the people of Saskatchewan and co-design a system with patients, residents, families, physicians, Indigenous partners and all other health providers.

As a province-wide team, we have an opportunity to build a health-care system that is better, smarter, safer and more coordinated. For the patients, clients, residents and their families that we see every day, we can serve them better as one system. By breaking down geographic boundaries and service silos, we can increase efficiencies, reduce duplication and enhance the patient experience across our continuum of care.

When we launched the new provincial health authority, the boundaries once in place to provide health care services through former Regional Health Authorities disappeared. The shift away from thinking in terms of hard boundaries is a new concept for our province, but it holds great merit. Rather than associate health care with the borders of a region or facility, we are building a system where patients, residents and clients associate care with the local team that provides them with the help they need.

As part of the move to a single provincial health authority, we are using six geographic areas to help us structure ourselves to deliver care at the local level. I want to emphasize, however, that these areas are not new regions with separate budgets and policies, nor do they represent boundaries to care. These areas, which must be invisible to patients, ensure point-of-care staff have local leaders who know and understand their needs. Local leaders are in turn connected to central leadership for better coordination, collaboration and standardization of services across the province.

Establishing areas with local leadership, physician area chiefs of staff, management and support
services also ensures that communities have local connections to discuss their unique needs and challenges.

Patients must be able to access primary care and community services while moving between locations without administrative barriers. Ensuring we provide patients, residents and clients with seamless care, regardless of location, will be one of the most important parts of all of our jobs. Above all, our goal is to improve access to high quality, timely patient care for residents, wherever they live.

As an Executive Leadership Team, we are working hard to finalize the second phase of recruitment for out-of-scope Executive Director positions. This week we are pleased to announce and welcome 18 successful Executive Directors who will join a variety of portfolios in our organization that include Human ResourcesQuality, Safety & StrategyProvincial Programs and Integrated Urban Health. We remain committed to keeping you updated as the process to build our new organization continues.

I acknowledge that addressing all communications gaps at times has been a challenge given the current flux in our health system. Please feel free to contact us at the email at the end of this message to share any information about how we can close these gaps.

You can access all internal communications, including these transition progress highlights, on the weekly updates page, on the Intranet. The Transition Guide also serves as a great resource for you to see what the plan is moving forward and remind us of the accomplishments we have shared in our journey ahead.

We have already made great strides in our first 100 days to achieve our vision, and we are only just getting started. I appreciate your continued advocacy to achieve healthy outcomes for residents in your community, and am committed to ensuring you remain informed as the Saskatchewan Health Authority evolves.

If you have any questions, feedback or ideas about this process, please email info@saskhealthauthority.ca.

Thank you,

Scott Livingstone
CEO, Saskatchewan Health Authority