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Regina Hospitals Enter Busiest Time of the New Year

09-Jan-2017

The Regina Qu’Appelle Health Region’s two tertiary hospitals are prepared for their busiest time of the year to begin this month.

“Pasqua and Regina General Hospitals often see a significant increase in patient volumes during the first three months of the year. Our focus during this time, as always, is helping to keep you and your family safe and well, both in our facilities and in the community,” RQHR President and CEO Keith Dewar said.

“While the region has taken many actions within these facilities to improve our patient flow so we can better serve our patients, we also need your help to ensure everyone receives the right care in the right place at the right time,” he said.

Residents can help Regina’s hospitals by accessing community resources when appropriate, and helping to keep themselves and their families safe through getting influenza immunizations, hand washing, and other simple and proactive ways to prevent illness, such as: coughing and sneezing into your sleeve; cleaning surfaces often; and staying home when you are sick.

To ensure those who need urgent and emergent care are best able to receive it, residents of southern Saskatchewan are also reminded of their health care options that exist outside the hospital system.

Two important sources are:
  • A full listing of medical clinics in the region can be found at this link. These clinics can assist with prescription refills and treating minor injuries, along with other services.
  • HealthLine 8-1-1 provides confidential, 24/7 hour health information and advice, including mental health and addictions support. These resources can help direct you to the most appropriate location for medical assistance, depending on your particular concern.
“We thank everyone for their efforts to keep themselves and their families safe and well during the winter season,” Dewar said.

Within the health region, staff and physicians have also implemented several initiatives to enable access to the right care, in the right place, at the right time, by the right provider:
  • Additional medicine bed capacity has been added at both hospitals. This includes a new medicine unit at the Pasqua Hospital that has been renovated and staffed to accommodate 16 new medicine beds, with capacity to expand an additional eight beds. Twenty-seven new front-line positions were created to support this new space, which is operational effective January 9.
  • Every member of the care team plays an important role in facilitating positive patient flow in the hospital. The region has implemented improved access and co-ordination between care teams and enhanced communication efforts at all levels of care. Daily visits from physicians to in-hospital patients are expected, as well as timely consults and active discharge planning to ensure that patients move appropriately through the hospital system.
  • Primary Health Care (PHC) plays an important role in reducing ER waits, within the RQHR by focusing its efforts on improving primary health care to patients. In the past year, PHC has strengthened community services to our residents by improving access to Home Care services, Public Health Services and Chronic Disease programs within urban and rural networks. These teams provide a wide range of health services that can assist patients to better manage their everyday health care needs.
  • Improved access to mental health and addictions services. The goal of the Balanced Care Model in Mental Health and Addictions is to bring those providing care in the community together with those providing care in the hospital. The model focuses on four parts that together help us integrate our services, ensure timely and appropriate service and improve safety for our clients. Read more about this model here.
  • Planning for the future. With Saskatchewan’s growing seniors population, it’s critical that the region constantly evaluates how we provide care, while anticipating the future needs of our system. Seniors are also one group that occupies acute care beds for lengthy periods of time. Within long-term care, detailed planning is occurring to accurately assess how we operate today and to explore opportunities to provide the right care in the right environments. This work will help RQHR in making ongoing adjustments to ensure quality and facilitate access to the right care for our patients and their families.
“This is just a portion of the fantastic work happening within the region to identify and resolve delays within the current system in order to improve capacity,” Dewar said. “In the long run, we believe this work will decrease a patient’s overall length of stay and ensure more streamlined access to acute care for those who need it.”
For More Information:
Jenna Webb
Interim Director, Corporate Communications and Medical Media Services
RQHR Communications
Email: jenna.webb@rqhealth.ca
Phone: 306-766-0856